Delivery service updates related to COVID-19 Outbreak
Now we can ship to below countries as well!
USA, Canada, Mexico, Korea, Singapore, Thailand, Taiwan, China, Philippines, , Indonesia, Hong Kong, Malaysia, UK, Estonia, Austria, Croatia, Sweden, Netherlands, Germany, France, Spain, Slovenia, Switzerland, Czech Republic, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg, Italy, Iceland, Australia, New Zealand
Available shipping method differs depending on the destination. You can check the shipping method and shipping fee after you type in your shipping address.
Please kindly note that there has been significant delivery delays to most destinations.
We apologize for any inconvenience caused.
Thank you for your understanding!
-----------------------------------------------------------------------------------------------
[July 3rd 2020]
Updates On International Delivery
International delivery service has now resumed to the following countries as well!
[Available Countries]
Estonia, Austria, Croatia, Sweden, Spain, Slovenia, Czech Republic, Denmark, Norway, Hungary, Bulgaria, Belgium, Poland, Portugal, Latvia, Lithuania, Luxembourg, Italy, Iceland, Norway, Switzerland, China
<Method>
Japan Post (EMS or International ePacket)
***Please kindly note that there will be a delivery delay due to significant decrease in international flights and people working at the related facilities.
We will inform you the tracking number as soon as we dispatch your order.
Also, the delivery status will be sent to you automatically when it is changed.
[Available Countries]
United States, Australia
<Method>
Fedex
***We will inform you the tracking number as soon as we dispatch your order.
It will take 3 to 7 days for delivery.
Please don't hesitate to contact us anytime if your country is not on the above list. We will find a way to send you our products.
Email us to : oseng@monokotostore.net
Thank you always for your support!
We hope you stay safe and healthy.
Many love from Japan!
-----------------------------------------------------------------------------------------------
[June 3rd 2020]
Updates On International Delivery
We are now open to some countries which are listed below.
<Asia>
South Korea, Singapore, Thailand, Taiwan, Hong Kong, Malaysia
<Europe>
United Kingdom, The Netherlands, Germany, France
Canada
Please kindly note that some delivery delays are expected to all countries and the available shipping options are EMS or International ePacket.
Situation changes every day so please do contact us if your country is not on the above list.
CONTACT BY EMAIL
oseng@monokotostore.net
Thank you always for supporting us and please stay safe!
monokoto store Japan
Yoko
-----------------------------------------------------------------------------------------------
[May 20th 2020]
Updates On International Delivery
The situation seems to be getting better here in Japan.
However, Japan Post is still not accepting outgoing international packages to many countries.
We CAN ship orders to some countries, so please email us if you want us to calculate the shipping fee.
CONTACT BY EMAIL
oseng@monokotostore.net
Thank you and please stay safe and healthy!
Best regards,
Yoko
monokoto store Japan
--------------------------------------------------------------------------------------------------
[April 15th 2020]
Dearest Customers,
We hope that you and your loved ones are safe and well.
We are so sorry to announce that we have decided to stop accepting new international orders temporarily due to COVID-19 outbreak.
Many international flights have been canceled and we can no longer guarantee to deliver your orders safely.
We are looking forward to coming back with more new items, and we can't wait to share them with you.
Until then, please stay healthy and safe.
Thank you very much for your understanding.
monokoto store Japan
